The way I know it is your pad is because that little white light you showed isn't lighting up.Ħ) make sure it isn't sitting on a metal top or anything that could interfere with the chargingħ) try a different cable to the mouse pad (like the one that came with the mouse instead of the one that came with the mouse pad)Ĩ) roll back the PC to a system restore pointĩ.5) I think there is an unpair and re-pair option in the software, try thatġ0) contact Logitech if it is still under warranty.
Here are the things I did before contacting Logitech and inevitably getting a replacement (actually a refund because they had none to send out). Hey, I have had this happen to mine, it is am issue with your mouse pad.
Edit: found my post with all my troubleshooting when I had this EXACT same issue it ended up being refunded by Logitech and I had to purchase a new powerplay mouse pad from a physical store.
